FREE SHIPPING IN CANADA ON 50$ ORDERS AND MORE
3119 Hochelaga Street
Right next to the Préfontaine Subway station and Préfontaine Skatepark
SHOP: (514) 564-8640
Toll Free at 1-855-668-6969
---Winter Hours Exceptionnally closed on Tuesday January 3rd
Mon-Tues-Wed : 11h00 - 18h00
Thurs-Fri : 11h00 - 21h00
Saturday : 10h00 - 17h00
Sunday : 11h00 - 17h00
Store Policy In case of a disparity between the online and store prices, the store price will be the one taken into account unless there is the special mention: "online promotion only". Unless there is a special mention, promotions in store are the same online.
Please take note that we do not only deliver in Canada. International shipping fees will be dealt case by case.
Our official transporter is Canada Post. We use Canada Post's Expedited Parcels. You will receive an email with a tracking number as soon as the transporter picks up the package.
Shipping fees: (for regular shipping)
All orders (before taxes and transport):
of 50$ and more have free shipping in Canada
between 0$ and 49.99$= 10,00$ shipping fees
Delays in shipping vary depending on store availability. If a bought product is unavailable, you will be contacted before payment is captured to offer you a replacement product or to cancel your order. You will then receive a confirmation email.
Specific provincial sale taxes Les taxes assujetties et spécifiques à chaque province seront appliquées directement au total de la facture.
Québec and Ontario : 1 to 4 working days.
Rest of Canada : 3 to 7 working days.
Most of our orders placed before 3pm from monday to friday are shipped the same day.
Most of our orders are valuable. This is why we chose Canada Post. If you are not available at home to receive your order, your package will be brought to the nearest Post Office. You will have a notice in your mailbox or on your door to tell you exactly where and when to go pick it up. Once the order has been shipped the delivery address cannot be changed.
Some restrictions may apply on certain product or destination. These restrictions include applicable regional laws, dangerous products and out or norms boxes.
Warranty and Insurance
Rollin Boardsupplies follows every manufacturers' policies and warranties.
All warranties are assumed by the manufacturers.
Replacement, credit or repair is under the manufacturer's discretion.
To honor its warranty, the manufacturer needs:
Proof of purchase The article has to be clean If the manufacturer decides to honor its warranty, Rollin will take care of shipping the defective product to the manufacturer. It can take up to 6 to 10 weeks for people in Quebec and 8 to 15 weeks for the rest of Canada.
Return and Exchange
Shipping cost for credit or product exchange:
The client is responsible of shipping cost:
Return and exchange of product bought on our website. Additional shipping cost because of wrong address. For all orders sent back to Rollin, both return shipping cost and the cost to reship are assumed by the client.
Shop is responsible: When the mistake in the order originates from the shop.
Exchange policy: If you are not fully satisfied with your purchase, you can return your articles in brand new condition with your bill, inside below's mentioned delays:
Within 10 days : you can return your article. You will be given the choice to exchange your article or get a store credit.
We do not offer refunds.
Please take note that returned articles:
With signs of wear and tear will not be credited or exchanged. G-Form crash shorts and any type of underwear is considered as a final sale and therefore will not be exchanged or credited for hygiene reasons.
For any questions or comments on the website
For any questions or comments on the online buying procedure or on the content of the website www.boutiquerollin.com please contact us at [email protected] We will answer you as soon as possible. You can also try our live chat during its open hours!
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Last modified: October 20 2015